Program Description / Rationale
The Business System Lab is expressly designed for teams of operating-level employees from the same company – frontline managers, supervisors, technical specialists and administrative staff members – whose collective day-to-day decisions and actions are increasingly critical to the successful implementation of their company's strategy.
Its Central Premise is that the competence of this group will be rapidly elevated through their gaining an integrated perspective on how the whole business really works. That is, they learn together (1) how the three core functions of business, marketing, operations and finance, and (2) the synchronized action of its people, fit and work together as a system to create value for customers and profitability for the company; and (3) how collective performance is affected by shared organizational purpose and embedded firm culture.
Current Needs and Priorities, pre-reviewed with client company executives, guide program instructors in merging theory and practice in the delivery of four progressively integrated concept workshops, with the content of each grounded in specific company contextual considerations. These sessions are closely followed by instructor-facilitated team application projects focused on identified challenges and opportunities within the organization.
Its Primary Objective is to provide 'just-enough, just-in-time' learning in each of these fundamental topic areas, in a focused learning experience utilizing both interactive classroom presentation and discussion, and follow-on engagement in action learning projects. Throughout all program sessions, the participants' organization is the classroom, their business is the case study, and the focus is on their firm's key issues, in their current market reality.
Site last updated June 1, 2011