Compass Consulting Associates: The Business System Lab for Operating-Level Teams: Methodologies

Action Learning Definition

"Action learning is both a process and a powerful program that involves a small group of people solving real problems while at the same time focusing on what they are learning, and how their learning can benefit each group member and the organization as a whole."

"Perhaps action learning's greatest value is its capacity for equipping individuals, teams, and organizations to more effectively respond to change. Learning is what makes action learning strategic rather than tactical."

Benefits to participants and organizations

Dealing with complex organizational problems.
Organizational learning – shared learning at various levels.
Team building – improved communications.
Leadership development.
Professional growth.
Emphasis on feedback to increase self awareness/self confidence.
Development of questioning and reflective thinking skills.

The Six Elements of Action Learning

A real problem, in real time, with genuine significance.
Inside participants – "ordinary people, working and learning together."
A questioning and reflecting process – seeking deeper understanding.
Action based on reflection recommendations.
Dual purpose – brought together to learn, as well as solve a problem.
Expert facilitation – coordinating, catalyzing, observing, enabling, coaching.

[Source: Marquardt, Michael J., Action Learning in Action. Davies-Black Publishing, 1999.]